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Orizon Finance Privacy Policy

At Orizon Finance, we take data privacy very seriously and recognize the importance of protecting and respecting your personal data. This Privacy Policy outlines the information we collect, how we use it, to whom we share it, your rights, and key contact information.

By visiting our website or providing your personal information to one of our employees (e.g., via email), you accept and expressly consent to our use and disclosure of your personal information as described in this Privacy Policy.

What Information We Collect

Information You Provide

You may provide us with information by filling out forms on our website or communicating with us via email or other means. This includes information you provide when you:

  • Browse our website
  • Register for an account
  • Enter into a contract for services
  • Participate in promotions or surveys
  • Contact us for other reasons

Initial Information: To use Orizon Finance’s services, you must provide your name, address, phone number, and email address. Additional identity verification (e.g., passport or utility bill) may be required.

Additional Verification: We may request further details if initial verification is insufficient, a transaction is flagged, or regulatory requirements demand it.

Information We Collect When You Use Our Website

We collect information about the services you search for or view, response times, visit lengths, interactions with each page, and device details (e.g., type, operating system, IP address).

Information from Third Parties

To protect against fraud, we verify your information with identity agencies and may request a photo or use facial recognition as part of our identity checks.

Sensitive Data

Orizon Finance does not process sensitive personal data unless required by law. Please avoid sharing sensitive information, as doing so implies consent for us to process it.

How We Use Your Information

Fulfilling Your Requests: We use your data to provide you with requested information, products, and services.

Compliance and Risk Management: As a registered crypto-asset provider, Euchanges UAB (trading as Orizon Finance) complies with regulatory standards under the Markets in Crypto-Assets (MiCA) regulation, as well as anti-money laundering (AML) and know-your-customer (KYC) obligations. This includes: Conducting background checks, monitoring transactions, reventing fraudulent activities

  • Customer Verification: We collect and verify personal information such as identity documents and proof of address to meet legal requirements.
  • Ongoing Monitoring: Continuous transaction monitoring helps us identify unusual patterns and prevent suspicious activities.
  • Sanctions and High-Risk Screening: We screen data against global sanctions lists to avoid business with entities or individuals involved in illegal activities.
  • Data Disclosure to Authorities: We may disclose data to regulatory bodies or law enforcement if legally required, including under MiCA, AML, and counter-terrorism financing regulations.

Communication and Customer Service: We communicate regularly to provide services, confirm account activity, and resolve issues. Essential notifications are non-optional for active users.

Marketing: We may use your data to offer promotions or new features, with the option to unsubscribe from these communications.

Service Improvements: Your information helps us refine our services and ensure site security.

Sharing Information with Third Parties

  • Third-Party Support: Orizon Finance collaborates with third-party service providers (e.g., for fraud prevention and technology services) who process data only for specific purposes aligned with this policy.
  • Banks and Payment Providers: For fiat transactions, information may be shared with banks or payment providers involved in the transaction.
  • Legal Requirements: We disclose information as required by law to law enforcement, security agencies, or regulatory authorities.

Data Transfers and Security

Euchanges UAB ensures data protection regardless of location. Personal data may be stored and processed outside the EEA, with safeguards for secure handling. Financial records are retained for five years, and security measures include encryption, firewalls, and anti-virus protections.

Your Rights

You have rights under data privacy laws, including the right to:

  • Correct inaccuracies in your data.
  • Request deletion of data when retention is no longer required.
  • Receive your data in a transferable format.
  • Opt out of data processing where permissible.
  • Object to automated decisions and profiling.
  • Access the information we hold about you.

For any data inquiries, contact us at support@orizon.finance.

Contacting Us

Data Controller: Euchanges UAB, trading as Orizon Finance, registered at Žalgirio g. 88-101, LT-09303 Vilnius, company number 306681583.

If you believe we have breached a privacy law or wish to exercise any rights, please contact our Compliance team at support@orizon.finance. We aim to respond within 30 days.

Changes to This Privacy Policy

We may update this Privacy Policy as we evolve. Continued use of our services implies acceptance of any changes.